Privacy Policy

Last updated: October 2026

This policy explains what personal data IPI collects, why we collect it, and the choices you have. We collect the minimum needed to sell you a keyboard and support it afterwards.

• Account data: name, email address, and a hashed password when you create an account.
• Order data: shipping address, phone number, items purchased, order value and order history.
• Payment data: handled entirely by our payment processors. We never see or store full card numbers.
• Technical data: IP address, browser and device type, pages viewed and referring URL.
• Support data: the content of messages you send through Contact Us, including any attachments.

To process and deliver orders, to provide warranty and returns service, to prevent fraud, to respond to support requests, and — only where you have opted in — to send product news. We do not sell personal data.

Strictly necessary cookies keep your cart and session working; these cannot be switched off. Analytics cookies help us understand which pages work and which do not. Marketing cookies are set only with your consent and can be withdrawn at any time from the cookie banner.

• Payment processors, to take payment.
• Carriers and fulfilment partners, to deliver your order.
• Email and support platforms, to answer your messages.
• Analytics providers, in aggregated form.

Each processor is bound by a data processing agreement and may only use your data to provide the service we bought.

Order records are kept for seven years to satisfy tax and accounting obligations. Account data is kept while your account is open and deleted within 30 days of a deletion request, except where retention is legally required. Support conversations are kept for two years.

You may request access to your data, correction of inaccurate data, deletion, a portable export, or restriction of processing. Send requests through Contact Us; we respond within 30 days.

Traffic to this site is encrypted in transit. Passwords are stored as salted hashes. Access to order data is limited to staff who need it to fulfil or support an order.

Questions about this policy go to the same Contact Us form. Put Privacy in the message field.